Withdrawal

Q:What do I do if I don't like the goods I receive or are defective?

A:The right of withdrawal allows the customer to withdraw from the obligations signed in the purchase agreement to. The consumer can withdraw within ten working days following the delivery of the goods. The right of withdrawal is governed by Legislative Decree n. 185/99.
http://www.parlamento.it/leggi/deleghe/99185dl.htm

Q:What happens if an item is delivered damaged?

A:Manna delle Madonie.com guarantees the quality of the items offered. In the event that a damaged or defective item is sent to you, Manna delle Madonie.com will replace it or refund its amount. The shipping costs of the replacement products are entirely borne by Manna delle Madonie.com.