Q: How much are the transport costs?
R: ITALY - 10.000
After registration, the system automatically calculates the shipping costs during checkout.
Orders over 99, in Italy, enjoy free shipping!!
Q: How long does the delivery take?
A: For Italy, our partners guarantee delivery in 2-3 working days, from Monday to Friday, from shipment.
D: AND It is possible to establish a time for the delivery of the ordered goods?
A: Unfortunately the Couriers do not allow you to stabilire a time for the delivery of the goods. The delivery time is: Monday-Friday from 09:00 to 18:00.
UPS usually sends an email indicating a non-binding delivery time slot.
Q: It is possible to be contacted by the Courier before delivery?
A: When ordering in the notes field, enter your useful information to the courier for delivery. Enter your telephone numbers and any delivery times. The latter, however, must not be considered binding for the courier. This in fact, may not deliver at the time indicated by the customer, since its delivery time is from 9 to 18 from Monday to Friday.
D: What happens if there is no one at home?
A: If the courier in charge of delivering the goods at home does not find anyone at home, he leaves a notice of non-delivery and tries to return the goods the next day. If the second attempt is also unsuccessful, the order is placed in storage (for 5 days) at the local branch. It is possible to return the shipment by contacting this branch at the telephone number that you will find on the notice left by the courier.
D: Shipments outside Italy?
A: For many countries the check-out system allows the finalization of the purchase. If this is not possible for the country where you want to receive our order, contact us for a quote!